Privacy

Privacy policy.

This starter policy should be checked and customised before the site goes live.

Who we are

LP Soft Tissue Specialist is run by Lauren Poole and provides soft tissue therapy and sports massage services in Wootton, Bedfordshire.

Information we collect

We may collect your name, contact details, appointment details, payment status, enquiry messages and information you choose to provide in relation to your booking.

Health-related information

Any health-related details should be collected only where necessary for providing treatment, managing appointments or meeting legal and insurance requirements. This information should be kept secure and accessed only by authorised people.

Payments

Payment may be handled by cash, bank transfer or a temporary payment link while the site is being launched. If online card payments are enabled later, card payments will be processed by the chosen payment provider and this website should not store full card details.

How we use information

Information may be used to manage bookings, process payments, respond to enquiries, provide client support, keep appropriate records and manage sponsorship or shop orders where relevant.

How long we keep information

Records should be kept only for as long as needed for business, legal, insurance and accounting purposes.

Your rights

You can contact LP Soft Tissue Specialist to ask about access, correction or deletion of your personal information, subject to any legal or insurance requirements.

Contact

Email: info@laurenpoole.co.uk

Before launch, replace this with a final privacy policy that reflects Lauren’s exact business process, record keeping, booking flow and any third-party systems used.